Privacy Policy For Progressive Labs

Last Updated: November 3, 2025

Welcome to Progressive Labs (“we”, “our”, “us”).

At Progressive Labs (“we”, “our”, “us”), your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard the personal and technical information you provide to us or that we collect when you visit our website https://progressivelabs.tech or engage with our services.

By using our website or services, you consent to the practices described in this Policy. If you do not agree, please do not provide your personal information or use our services.

1. Scope and Consent

By accessing or using our website or submitting your personal data through forms, emails, or other communication channels, you consent to this Privacy Policy and agree to the collection and use of information as described herein.

This Policy applies to:

– Visitors to our website
– Clients and potential clients who contact us for services
– Job applicants and career inquiries
– Partners, vendors, and contractors interacting with our company

2. Information We Collect

a. Personal Information You Provide

We collect information you voluntarily provide, including:

– Name, email address, phone number
– Company name, job title, or role
– Project or service details submitted through forms or emails
– Resumes, portfolios, or other documents submitted for career purposes

b. Automatically Collected Information

When you visit our website or interact with our services, we may collect:

– IP address, browser type, and operating system
– Device type, screen resolution, and usage data (pages visited, clicks, session duration)
– Cookies, web beacons, and analytics data

c. Information from Other Sources

We may also collect:

– Publicly available information (business directories, social media, public registers)
– Referral or marketing campaign data

3. How We Use Your Information

Progressive Labs uses collected data solely for business purposes and service improvement. Specifically, we use your data to:

– Provide and improve our website, products, and services
– Communicate with you about inquiries, proposals, or support requests
– Personalize and enhance your user experience
– Conduct research and develop new solutions
– Manage client relationships and project coordination
– Recruit and assess job applicants
– Send updates, newsletters, or promotional materials (only if you opt in)
– Ensure the security, integrity, and legal compliance of our operations

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

– Optimize website functionality
– Understand user preferences and website traffic
– Deliver a customized browsing experience

You can control or disable cookies through your browser settings. However, some parts of our website may not function properly if cookies are disabled.

5. Data Retention

We retain your personal data only as long as necessary to:

– Fulfill the purposes outlined in this Privacy Policy
– Comply with legal and regulatory requirements
– Resolve disputes and enforce our agreements

Typically:

– Contact and inquiry records are retained for up to 5 years
– Recruitment data is retained for up to 1 year, unless extended by mutual consent

Upon expiry of the retention period, we securely delete or anonymize your data.

6. Data Sharing and Third Parties

We do not sell or rent your personal data. However, we may share limited information with:

– Service providers and partners assisting in hosting, analytics, or email communication
– Cloud and infrastructure vendors for platform management and security
– Legal authorities, if required by law or to protect our legal rights

All third parties are contractually bound to maintain confidentiality and use data only for authorized purposes.

7. International Data Transfers

Progressive Labs operates from Cambridge, MA (USA) and Kathmandu, Nepal. As a result, your personal data may be transferred and processed across borders to support our operations and service delivery.

We ensure that any international data transfers are conducted securely and maintain the same level of privacy protection as within your home country. Our service providers and partners are required to adhere to confidentiality and security standards when processing your data.

8. Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure.
Our infrastructure includes:

– Encrypted communication (SSL/TLS)
– Role-based access control
– Regular system monitoring and threat assessments
– Secure cloud hosting environments

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.

9. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

– Access: Request copies of your personal data that we have collected.
– Rectification: Request corrections to any inaccurate or incomplete information.
– Erasure: Request deletion of your personal data, subject to legal or contractual obligations.
– Restriction: Request limitation of processing in certain circumstances.
– Portability: Request your data in a structured, machine-readable format.
– Objection: Object to the processing of your data for marketing or other legitimate purposes.
– Withdraw Consent: Withdraw previously given consent at any time.

California Residents (CCPA): You have additional rights to request disclosure of the personal information we collect and to opt out of the sale of your data (we do not sell personal data).

To exercise any of these rights, contact us at:

Email: progressive@progressivelabs.tech

We will respond within 30 days as required by law.

10. Children’s Privacy

Our website and services are not directed to children under the age of 13.

We do not knowingly collect personal information from minors. If we discover that we have unintentionally collected data from a child, we will promptly delete it.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
If the changes are significant, we will notify you via email or a website announcement.

12. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or our data handling practices, please reach out to:

Progressive Labs
625 Massachusetts Ave, Cambridge, MA
Kalopul Commercial Building, Kathmandu, Nepal
📧 progressive@progressivelabs.tech
📞 +1 607 605 6688